No per-member fees. No hidden charges. Choose the plan that fits your community size and every member joins for free.
Payment is handled manually by our team — reach out and we'll set everything up for you.
Every tier gets the full product. Only member limits (and billing for paid plans) change — nothing is withheld on smaller plans.
Up to 25 members
Core features for small families and groups — free for as long as you need, no credit card required.
Up to 250 members
For small families and community groups just getting started.
Up to 1000 members
For established communities with hundreds of members.
Unlimited members
For large, multi-branch families and organisations that need full control.
The same experience for everyone — capacity and billing are the only differences.
Free Forever is $0 with no time limit. Starter, Community, and Enterprise are billed yearly; payment is processed manually — no credit card required to enquire.
Plans, billing, and how we protect and onboard your community.
Free Forever covers up to 25 active members at no cost. For larger communities, pricing is handled manually by our team: submit a request, and we will get back to you within 1–2 business days to confirm pricing and arrange payment before your portal is set up. No online checkout or credit card required for paid plans.
Absolutely. You can upgrade or downgrade at any time. Contact us and we will adjust your plan and billing accordingly.
Once you're at your member limit you cannot approve or add anyone further until you've upgraded your plan or your quota is raised — that's enforced in the portal. The system notifies you as you're getting close so you can plan ahead. Approved members aren't affected and keep full access throughout.
Yes. Your limit includes every profile in the community — not only one “head of household.” Dependants, others in the household, and deceased relatives you keep on file each use a member slot; they are not folded in for free under a single main account.
No. The subscription covers the entire community. Individual members join for free — they just need the family code and admin approval.
Yes. A custom domain can be arranged for an additional fee. Mention it when you request pricing so setup and any recurring charges can be included in your quote.
Yes. Each community gets its own isolated portal. Data is encrypted at rest and in transit. Only approved members can see the directory, and every admin action is logged in a tamper-evident audit trail.
Yes. All plans include bulk CSV import. Upload your existing spreadsheet and the system creates an account for each imported member automatically.
Get in touch and we'll help you pick the plan that fits your community's size and needs. We handle everything personally — no automated checkout.